APPOINTMENTS The therapists’ schedule at AMBI are as follows:

Mary Lee Zetter is in full time private practice and has office hours Monday through Friday. Some evening hours are available and appointments can be scheduled within a week. Every other Tuesday she practices in Georgetown, Washington, DC. with appointments starting at 8:30 and ending at 5:30

Wallace Lossing has a clinic, VMG, in Staunton, Virginia and travels to Annapolis and practices at our AMBI office Monday through Wednesday every other week. His office hours are from 8:00 AM to 7:00 PM those days. To obtain an appointment please e mail AMBI and the information will be processed immediately.

Beth Creeger practices acupuncture in the AMBI office on Thursdays from 9:00 until 6:00. For an appointment please e mail AMBI and the information will reach her promptly.

CONTACT INFORMATION The best way to contact anyone at AMBI is to first e mail Mary Lee Zetter or call her to introduce yourself and inquire about our practice and discuss what your needs are. If you e mail her, you will get a prompt answer. If you call her, let her know two best times to reach you that day and she will return your call within that same day.

EMAIL mlzetter@comcast.net

OFFICE TELEPHONE (410) 268-8309

EMERGENCIES AND URGENT CALLS (443) 822-6100

After hours and weekends only (443) 822-6100

Cell phone (443) 822-6100

FAX (410) 268-7172

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EXPECTATIONS

• Appointments are generally scheduled weekly. A typical session is 50 minutes.
• The initial appointment is a time for your therapist and you to get acquainted. It is used primarily to get an in-depth history. Fees and any other concerns also may be discussed during this time.
• Cancellations require you notify us at least 48 hours in advance or a fee will be charged. Naturally, in the rare istance of a true emergency in which you are unable to contact us in advance, you will not be charged. However, if this occurs more than 3 times, we will need to charge you.
• Fees and payment schedules: our c lients pay for each session at the close of each session.
• Phone calls: please, only call your therapist between sessions if it is an emergency or to change an appointment. While there is no charge for a brief call, longer telephone consultations may be pro-rated.
• We make every effort to be available for emergencies. The numbers shown above are provided in the event that you cannot reach us during normal business hours.





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PRIVACY ISSUES

• Confidentiality and privacy issues: Communications between you and your therapist are treated confidentially and protected by state law. No record of your treatment will be released without specific written permission from you. You should know that there are some unusual cirmstances under which your therapist may need to release treatment information without your authorization:

-- an emergency involving imminent danger or harm to you or another;

-- a court order;

-- physical or sexual abuse of a minor.

Completion of therapy: Therapy has a beginning, a middle and and an ending. Therapy is often hard work and in the midst of this work, some people consider concluding therapy prematurely. Prior to ending therapy, it is very important to clarify therapy issues and to solidify your gains. For this purpose, we plan at least two sessions for review and closure.

Please do not hesistate to discuss these and any other topics of concern you may have about your treatment with your therapist. We look forward to our developing an important and trusting relationship with you.